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| Mr Ooi: Hey, i had received my ordered product. Thank you condom003.com, you have made a good service! Keep going on what you do now!! | |
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Frequent ask Questions
Payment:Can we COD or Meet Somewhere to buy ? Sorry, we are operating as a Internet Shopping model, we don't have intention to go backward for COD and meet somewhere trade. If you don't trust us today. Please don't buy. Just come visit us our webstore from time to time until you feel comfortable and secure, then only you buy. Do you accept credit card? We do not accept credit because of Malaysian banks' restriction of issuing merchant account to Internet retailers. However, buyer can register with PayPal.com and deposit fund using credit cards, and send the payment to out paypal account. * paypal rate to be decided & we have the right to reject paypal payment for certain items and order. For large oversea order, please use Bank Telegraph Transfer. ShippingHow much is shipping? To find out how much shipping will cost, add the items you are interested in, to your shopping basket. Note that in doing this, you are not obligated to purchase these products. When viewing your shopping basket, you will see an option called 'Check Out'. When selecting this option, you will be forwarded to the 'Shipping Information Page.' Please enter your shipping address and shipping method and your shipping charge will appear. After viewing your charge, select the cancel button to cancel the check out process. When will you send my orders? Normally we will send your orders out the next day after receiving your payment by midnight 12am. Some items will be sent out on the 2nd or 3rd day after receiving your payment. However some items are back order or imported from oversea will take up to 2 weeks. What are the shipping options? Besides the shipping method stated during 'Check Out', buyers can request other modes of shipping by mentioning in the instruction box during 'check out'. we will then reply with the rate by email Product quality & return :What if the item you received is Damaged or Defective? You can send us an email and report the damage. We will then guide you to return the damaged or defective items ,and we will make a new replacement to you. If the case, we fail to replace, we will give you a refund excluded postage. Processing your return usually takes 2 business days from the day we receive the return products. OthersWhere is your shop that I can view and test the products ? Condom003.com is presently an pure Internet retailer without a physical store and we also don't have a counter for self collection. How can I ensure to receive the item after making payment? Condom003.com is owned by a Malaysia registered company Net-Generation Management (M) Sdn Bhd (463292-X). All transaction is protected by Malaysia business law. Do you still have questions? If you still didn't find the answer you were looking for, you can email us at sales@condom003.com |
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