100% Plain & Discreet Packaging Guarantee

Delivering peace of mind since 2007. No product names, no logos, and zero embarrassment.

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Your Privacy is Our #1 Commitment

We understand that shopping for intimate wellness and family planning products requires absolute confidentiality. Whether your parcel is delivered to your home, office, college dorm, or front desk, nobody will ever know what is inside your package.

The 3 Pillars of Our Confidential Shipping

1. Plain Outer Packaging

Every order is packed inside a completely plain brown cardboard box or heavy-duty opaque courier flyer bag. There are zero website names, zero logos, and no product images anywhere on the exterior.

2. Confidential Consignment

The sender is discreetly listed under our corporate trading entity, Greentail Marketing Sdn Bhd. The courier consignment note simply lists contents as generic "Personal Care / Accessories".

3. Discreet Billing

Your payment records remain private. Transactions via FPX Online Banking, Touch 'n Go eWallet, or Credit Card show as Greentail Marketing or the payment gateway name—never "condom003".

How Your Order is Handled

Step 1

Order Received

Order printed in our secure warehouse facility with encrypted customer data.

Step 2

Bubble Wrapped

Thick opaque bubble wrap ensures items cannot be felt or damaged in transit.

Step 3

Plain Carton Sealed

Taped securely inside a neutral carton with non-descript label.

Step 4

Dispatched

Handed to Poslaju / J&T Express. Tracking code sent privately via SMS/Email.

Discreet Shipping FAQs

Q: Can the delivery courier rider see what I ordered?

No. The delivery rider only sees standard delivery information: your recipient name, shipping address, and tracking barcode. The consignment note does not describe the specific contents.

Q: Can I pick up my parcel at a collection point instead of home delivery?

Yes. You can opt to collect your parcel at thousands of CollectCo collection points (including convenience stores and pharmacies) nationwide, or enter your nearest Poslaju / J&T hub address for counter pickup.

Q: How long does delivery take within Malaysia?

Orders placed before 1:00 PM are dispatched on the same business day. Delivery takes 1 to 2 working days for Peninsular Malaysia (Kuala Lumpur, Selangor, Penang, Johor) and 2 to 4 working days for Sabah and Sarawak.

Shop Discreetly Today

Join over 50,000 satisfied Malaysian customers who trust Condom003 for 100% authentic products and absolute privacy.

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